At 99club, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect from Pakistani players and other users, how we use it, who we share it with, how we protect it, and what rights you have over it. We believe in being fully transparent — no hidden clauses, no surprises.
Our Privacy Commitments
Six core principles guide how 99club handles your personal information, from the moment you register to the day you request deletion.
99club collects only the personal data that is strictly necessary to provide our services, meet regulatory KYC obligations, and maintain account security. We do not collect data for the sake of it.
All personal data transmitted to and from 99club is protected with 256-bit SSL/TLS encryption. Data stored on our servers is encrypted at rest using AES-256 standards.
You have the right to access, correct, export, or delete your personal data at any time. Submit a request to our support team and we will respond within the timeframes set out in this policy.
99club will never sell, rent, or trade your personal data to third-party advertisers or marketing companies. Your data exists to serve your experience, not to be monetised by others.
Receiving SMS, email, or push notification promotions from 99club is entirely optional. You can manage your marketing preferences at any time through account settings or by contacting support.
We use cookies solely for session management, security, and platform performance analytics. Advertising cookies are not deployed. Our full cookie usage is described in Section 7 of this policy.
This Privacy Policy ("Policy") is published by 99club ("99club", "We", "Us", "Our"), the operator of the online gaming and sports betting platform accessible at 99club.asia. It applies to all users of the 99club platform regardless of how they access it — whether via desktop browser, mobile browser, or the 99club mobile application.
This Policy explains what categories of personal data 99club collects about you, the purposes for which that data is processed, the legal basis for each processing activity, how long we retain it, and the rights you can exercise over your own data. We are committed to processing personal data in a lawful, fair, and transparent manner in accordance with applicable data protection principles.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, all of which form part of the contractual relationship between you and 99club. By registering a 99club account or continuing to use our services, you confirm that you have read and understood this Policy.
Note: 99club is the data controller responsible for your personal data. All data protection enquiries, including requests to exercise your rights, should be directed to our support team using the contact details in Section 14.
99club collects personal data from you directly (when you register, deposit, or contact support), automatically (when you browse or play on our platform), and from third parties (such as payment processors and identity verification services). The categories of personal data we collect are set out below.
2.1 — Data You Provide Directly
2.2 — Data Collected Automatically
2.3 — Data Received from Third Parties
99club processes your personal data for the following clearly defined purposes. We do not use your data for any purpose that is incompatible with the purposes listed below.
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact, Credentials |
| Identity and age verification (KYC) | Identity, KYC Documents |
| Processing deposits and withdrawals | Financial, Identity, Contact |
| Preventing fraud and money laundering (AML) | Identity, Financial, Technical, Third-Party Screening |
| Providing customer support | Identity, Contact, Communications, Account Activity |
| Platform security and abuse prevention | Technical, Usage, Location |
| Personalising your gaming experience | Usage, Account Activity (anonymised where possible) |
| Responsible gaming monitoring | Usage, Financial, Responsible Gaming Data |
| Regulatory compliance and reporting | Identity, Financial, KYC Documents |
| Sending promotional communications (opt-in only) | Contact, Usage (for targeting relevance) |
| Platform analytics and performance improvement | Usage, Technical (aggregated and anonymised) |
Every processing activity conducted by 99club is grounded in one of the following lawful bases. We identify the applicable legal basis for each processing purpose below:
No Automated Decision-Making with Legal Effect: 99club does not make any fully automated decisions that produce legal or similarly significant effects on your account without human review. Account suspension decisions are reviewed by our compliance team.
99club does not sell your personal data. We share personal data only in the following circumstances, with recipients who are contractually bound to maintain confidentiality and data security standards equivalent to our own.
5.1 — Service Providers (Data Processors)
We engage carefully selected third-party service providers who process data on our behalf, strictly under our instructions and for the purposes we specify. These include:
5.2 — Legal and Regulatory Disclosure
99club may disclose personal data to government authorities, licensing bodies, law enforcement agencies, or courts where required to do so by applicable law, court order, or as part of our obligations under our international gaming license. We will not disclose data to law enforcement beyond what is legally required.
5.3 — Business Transfers
In the event of a merger, acquisition, restructuring, or sale of 99club or its assets, personal data may be transferred to the acquiring entity. Players will be notified in advance of any such transfer that materially changes how their data is processed.
We Do Not Sell Your Data. 99club will never sell, rent, lease, or otherwise transfer your personal data to third-party advertisers, data brokers, or marketing companies for their own commercial purposes.
99club retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods are set out below:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Legal / AML obligation |
| KYC Documents | 5 years from verification date | Regulatory requirement |
| Financial / Transaction Records | 7 years from transaction date | Tax & financial regulation |
| Support Communications | 3 years from last interaction | Legitimate interest / Dispute resolution |
| Gaming / Betting History | 5 years from account closure | License obligation |
| Marketing Consent Records | Until consent withdrawn + 2 years | Legal compliance |
| Technical / Log Data | Up to 12 months | Security / Legitimate interest |
| Self-Exclusion Records | Permanently retained | Responsible gaming obligation |
Upon expiry of the applicable retention period, personal data is either securely deleted or anonymised such that it can no longer be linked to an identifiable individual.
99club uses cookies and similar tracking technologies to operate the platform, maintain session security, and understand how players use our services. We do not use advertising or cross-site tracking cookies.
7.1 — Types of Cookies We Use
7.2 — Cookie Consent
Strictly necessary cookies are deployed without consent as they are essential to platform operation. Analytics and functional cookies are deployed only with your consent, obtained via the cookie consent banner displayed on your first visit to 99club.asia. You may withdraw or modify your cookie consent at any time through your browser settings or the 99club cookie preference panel.
No Ad Tracking: 99club does not deploy Google Ads, Facebook Pixel, or any other third-party advertising tracking cookies on 99club.asia. Your browsing activity on our platform is not shared with advertising networks.
99club implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes:
While 99club implements industry-standard security measures, no system can guarantee absolute security. We strongly encourage players to use strong, unique passwords and to enable two-factor authentication on their accounts.
As an internationally licensed gaming operator, 99club may process or store personal data on servers located outside Pakistan. When personal data is transferred to countries that may not provide the same level of data protection as your home jurisdiction, 99club ensures appropriate safeguards are in place.
You may request details of the specific safeguards governing any international transfer of your personal data by contacting our data protection contact at the address provided in Section 14.
Depending on your location and applicable data protection law, you may have the following rights in relation to your personal data held by 99club. We are committed to facilitating the exercise of these rights promptly and without undue barriers.
To exercise any of the above rights, please contact 99club's support team using the details in Section 14. We may need to verify your identity before processing your request. We will respond within 30 calendar days and will not charge a fee for reasonable requests.
Regulatory Retention Exception: The right to erasure does not override 99club's legal obligations to retain KYC documents, transaction records, and gaming history for the periods required under our international gaming license and applicable financial regulations.
99club services are strictly restricted to individuals aged 21 years and above. We do not knowingly collect, process, or retain personal data from any person under the age of 21. Age verification is a mandatory step in the 99club registration and KYC process, and we employ additional automated signals — including IP geolocation and device fingerprinting — to assist in detecting potential underage access attempts.
If 99club becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete all personal data associated with that account to the extent permissible by regulatory retention obligations, and return any deposited funds to the originating payment source. Any winnings generated will be forfeited in full.
Parents and guardians who believe their child has accessed or registered on 99club should contact our support team immediately. We take all reports of underage access seriously and will act without delay.
🔞 21+ Only — Strictly Enforced. If you are under 21 years of age, you are not permitted to register or use 99club under any circumstances. Parental control software is recommended for households with minors.
99club may send you promotional communications — including bonus offers, tournament announcements, new game notifications, and loyalty reward updates — via SMS, email, or in-app push notifications. All marketing communications from 99club are sent on the basis of your explicit opt-in consent only. We will never send you unsolicited marketing without your prior agreement.
12.1 — Opting In and Out
12.2 — Personalisation
Where you have consented to marketing, 99club may use your gameplay history and account activity to personalise the promotions and offers we send you — for example, by sending cricket betting promotions if you have a history of placing cricket wagers, or slot free-spin offers if you predominantly play slot titles. This personalisation is based solely on your activity within the 99club platform and does not involve the purchase of external data profiles.
99club reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform services. When we make material changes to this Policy, we will notify you by:
For non-material changes — such as corrections of typographical errors, clarifications that do not alter the substance of our data processing, or updates to contact details — we will update this Policy without individual notification, although the "Last Updated" date will always reflect the most recent revision.
Continued use of the 99club platform following notification of material changes constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised Policy, you must stop using 99club services and may request account closure by contacting our support team.
Stay Up to Date: We recommend bookmarking this page and reviewing it periodically. The current version will always be accessible at 99club.asia/privacy-policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how 99club handles your personal data, please contact our support team. Our team is available 24 hours a day, 7 days a week, in English and Urdu.
All data protection requests — including access requests, rectification requests, erasure requests, and objections — should be submitted in writing to allow us to track and respond to them appropriately. We aim to acknowledge all data protection requests within 48 hours and resolve them within 30 calendar days.
Data Protection Contact: [email protected]
Live Support: Available 24/7 via the live chat widget inside the 99club platform
Response Time: Acknowledgement within 48 hours; full resolution within 30 calendar days
Players Served: Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi & all across Pakistan
99club is built on trust — transparent terms, secure payments, and real PKR payouts. Login to your account and explore cricket betting, live casino, and slots — all with the peace of mind that your data is handled responsibly. 21+ only.
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